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letters with accents

Posted: Sat May 11, 2019 2:06 pm
by psaldari
Hello,
in Italian language there is a lot of words with accents, in the validation of the text box of the message I have add on the Text format space this:
à è ì ò ù : . , ; ' ? ! ( )
and when I write the message words with this accents are accepted.
But when I receive the email the letters with accents are substitute with this:
à èìòù

Can I solve this?

Re: letters with accents

Posted: Sat May 11, 2019 3:47 pm
by Pablo
Did you set 'accept char set 'to UTF-8?

Re: letters with accents

Posted: Sat May 11, 2019 5:47 pm
by psaldari
Perfect! Thank you :lol:

Paolo

Re: letters with accents

Posted: Sun May 12, 2019 6:11 pm
by psaldari
Last thing
the UTF-8 char set works only if I activate the "Form processor".
If I activate only the "Form" with the UTF-8 char set enabled the problem persist.

cheers
Paolo

Re: letters with accents

Posted: Sun May 12, 2019 8:24 pm
by Pablo
If you use another script instead of the built-in script then you will need to make sure the data is correctly processed yourself. This is unrelated to the application, it a standard HTML feature.