letters with accents

Issues related to forms.
Post Reply
User avatar
psaldari
Posts: 48
Joined: Wed Aug 16, 2017 3:26 pm
Location: Europe

letters with accents

Post by psaldari »

Hello,
in Italian language there is a lot of words with accents, in the validation of the text box of the message I have add on the Text format space this:
à è ì ò ù : . , ; ' ? ! ( )
and when I write the message words with this accents are accepted.
But when I receive the email the letters with accents are substitute with this:
à èìòù

Can I solve this?
User avatar
Pablo
Site Admin
Posts: 3918
Joined: Mon Feb 13, 2006 7:00 am
Location: Europe
Contact:

Re: letters with accents

Post by Pablo »

Did you set 'accept char set 'to UTF-8?
User avatar
psaldari
Posts: 48
Joined: Wed Aug 16, 2017 3:26 pm
Location: Europe

Re: letters with accents

Post by psaldari »

Perfect! Thank you :lol:

Paolo
User avatar
psaldari
Posts: 48
Joined: Wed Aug 16, 2017 3:26 pm
Location: Europe

Re: letters with accents

Post by psaldari »

Last thing
the UTF-8 char set works only if I activate the "Form processor".
If I activate only the "Form" with the UTF-8 char set enabled the problem persist.

cheers
Paolo
User avatar
Pablo
Site Admin
Posts: 3918
Joined: Mon Feb 13, 2006 7:00 am
Location: Europe
Contact:

Re: letters with accents

Post by Pablo »

If you use another script instead of the built-in script then you will need to make sure the data is correctly processed yourself. This is unrelated to the application, it a standard HTML feature.
Post Reply