Missing api-ms-win-crt

All Quick 'n Easy Web Builder support issues that are not covered in the forums below.
Post Reply
Timkay
Posts: 4
Joined: Wed Dec 19, 2018 7:09 am

Missing api-ms-win-crt

Post by Timkay »

Trying to install Q'n'E on a clean installation of Windows 7 64 bit. It installs OK and then won't run, pops a window up:

The procedure entry point ucrtbase could not be located in the dynamic link library api-ms-win-crt-convert-l1-1-0.dll

I have never seen this before.

I found the DLL, downloaded it and put it in Windows/system and windows/system32 and in the root directory of Q'n'E. Tried a reboot of the computer. Still have the same problem.

Any ideas please?

Tim
User avatar
Pablo
Site Admin
Posts: 3915
Joined: Mon Feb 13, 2006 7:00 am
Location: Europe
Contact:

Re: Missing api-ms-win-crt

Post by Pablo »

If the 64bit version does not start then your system probably needs the Visual C++ Redistributable Packages install run-time components.
https://www.microsoft.com/en-us/downloa ... x?id=48145
Timkay
Posts: 4
Joined: Wed Dec 19, 2018 7:09 am

Re: Missing api-ms-win-crt

Post by Timkay »

Hi Pablo,

As usual, you are correct - 10 second download and all is working eprfectly.

Thank you

Tim
Post Reply